Have a question about an order or need more information about a product? We’re here to help! Our dedicated support team aims to respond to all inquiries within 24 hours.
Get In Touch
Customer Support Email:
Phone+ 1 (800) 390-6035 (24/7)
[support@
Email(For order inquiries, please include your Order Number in the subject line.)
Phone Support: Available: Mon–Fri, 9:00 AM – 5:00 PM (EST)
Note: We aim to respond to all inquiries within 24–48 business hours.
Send Us a Message
Our customer service team is available 24 hours a day to ensure the best possible customer support. You can call us at any time and leave a message if no agent is available. You can expect a reply within 24 hours if you contact us via email.
Frequently Asked Questions
Where is my order? You can track your package using the link sent to your email.
How do I return an item? Please visit our [Refund & Return Policy] for step-by-step instructions.
Is my payment secure? Yes, we use SSL encryption and industry-leading payment processors like Stripe and PayPal.
Why this works for Google Ads:
The Trifecta: You have provided an Email, a Phone Number, and a Physical Address. Google’s “Misrepresentation” policy often leads to suspensions if any of these three are missing.
Response Time: Stating a response time (e.g., 24 hours) sets clear expectations, which Google considers a “Positive User Experience.”
Transparency: Explaining that the address is an administrative office prevents confusion regarding returns (which helps with your Return Policy compliance).
Crucial Step: Make sure the email address you list matches your domain (e.g., support@jeevya.store). Using a generic @gmail.com address can sometimes look unprofessional to Google’s manual reviewers.